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Celcom今早出现大范围中断服务




今早Celcom公司的手机通讯出现大范围中断服务,许多用户无法通话和上网,纷纷涌入推特留言哀嚎。


根据用户提供Celcom的回函告知,中断服务发生在今早6时45分,受影响的范围包括预付和后付配套的用户,造成部分用户无法通话和使用2G/3G数据上网。


Celcom技术工程解释,中断服务原因是路由器或切换机发生故障,目前技术人员正在抢修中。目前部分用户的通讯服务尚未恢复正常。


Celcom表示,西马地区的网络目前已经恢复正常了,至于东马地区的网络将在接下来1小时内恢复正常。




Celcom 文告:
We regret to inform that there was a network outage this morning starting at 7:00am which has affected incoming and outgoing calls nationwide. Our tech team has fixed this outage at 9:30am and services in Peninsular Malaysia is already back to normal whilst East Malaysia will recover gradually in the next 1 hour. The outage was a result of a troubled network upgrade. We sincerely apologize for any inconvenience caused. Thank you.



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