亚航乘客必看:亚航旅游保险所赔偿的事项和金额

在搭乘亚航或订购机票时,民众可以选择是否要购买亚航的旅游保险。亚航旅游保险(Tune Insure AirAsia Travel Protection)为搭乘亚航单程或往返航班的乘客提供保障。

很多民众或许习惯在订购机票的时候也会购买保险,但购买保险后也不了解这些旅游保险的保单内容和赔偿金额。一旦发生什么事情如行李遗失或航班延误等意外,也不知道该如何索赔。

今天就为各位购买亚航旅游保险(Tune Insure AirAsia Travel Protection)的民众稍微的介绍亚航旅游保险的保单内容,以及在什么情况下可以索赔和赔偿的金额。

每个国家的保险内容和金额都不相同,以下是马来西亚版本的亚航旅游保险(Tune Insure AirAsia Travel Protection)内容和赔偿金额。

大马亚航旅游保险(单程航班)赔偿事项和金额:

For Travel Protection Purchased On/ After 12th September 2014

Benefit

Domestic/ Regional
(For AK/FD/QZ/PQ/Z2 flights only
International
(For AirAsia X/ D7 flights only)

1. Personal Accident Benefit
(人身意外)
Accidental Death & Bodily Disablement
(造成死亡或残疾)
Up to
RM125,000
Up to
RM200,000

2. Travel Inconvenience Benefits
Flight Cancellation 航班取消
Reimbursement for the cost of flight if the Insured Person has to cancel the Trip due to Insured events
Up to original
flight cost
Up to
RM5,000.00
Flight Curtailment 航班折返
Reimbursement for the return flight to Malaysia if the Insured Person returns due to insured events
Up to original flight cost
Up to RM5,000
Baggage and Personal Effects
行李 / 个人财务损失
Cover lost or damage to baggage, clothing and personal effects of Insured Person
With Receipt:
Up to RM1,500
(Anyone item RM500 subject to RM50 excess per claim)
Without Receipt :
Fixed at RM100 per item (No excess)
With Receipt:
Up to RM5,000
(Anyone item RM500 subject to RM50 excess per claim)
Without Receipt :
Fixed at RM100 per item (No excess)
Baggage Delay  行李延误
For every 6 hours delayed from time of arrival
Up to RM400
(RM200 per 6 hour delay period)
Up to RM800
(RM200 per 6 hour delay period)
AirAsia Flight Delay 亚航航班延误
For every 6 hours delayed from original departure time of Scheduled Flight due to inclement weather, equipment failure or strike
Up to RM1,050
(RM150 per 6 hour delay period) 
Up to RM1,050
(RM150 per 6 hour delay period) 
Common Carrier Delay
For every 6 hours delayed from original departure time of Scheduled Flight due to inclement weather, equipment failure or strike
Up to RM1,050
(RM150 per 6 hour delay period)
Up to RM1,050
(RM150 per 6 hour delay period)
Missed Flight Connection 接驳航班延误
No Onward connecting flight available within 6 hours from the missed Scheduled Flight due to delay of AirAsia’s Incoming connecting flight
Up to RM600
(RM300 per 6 hour delay period) 
Up to RM600
(RM300 per 6 hour delay period) 
Loss of Personal Money 
-
Up to RM1,000 
Expenses incurred arising from Loss of Travel Documents 
-
Up to RM1,000 
On-Time Guarantee 航班起飞延误
Delay more than 2 hours from scheduled departure time caused solely by AirAsia/ AirAsia X
Up to RM200
Up to RM200

3. Medical and Evacuation Expenses
医疗费用
Accidental Medical Reimbursement 
Reimbursement of medical expenses incurred due to accident
RM20,000 (Excess RM50 per claim)
Up to RM175,000 (Excess RM50 per claim)
Medical Expenses Reimbursement 
Reimbursement of medical expenses incurred due to sickness during trip
Reimbursement for hospitalization due to non pre-existing illness
(min 12 hrs hospitalization)
Limit:
RM 1,000 (Domestic)
RM5,000 (Regional)
(Excess RM50 per claim)
Emergency Medical Evacuation & Mortal Remains Repatriation
Reimbursement of expenses incurred due to accidental injury or death
RM100,000
-
Emergency Medical Evacuation & Mortal Remains Repatriation
Reimbursement of expenses incurred due to sickness, accidental injury or death
-
Up to RM300,000
Compassionate Visit
-
Up to RM5,000

4. Personal Liability
Personal Liability
-
Up to
RM500,000

5. Travel Assistance Services
24 Hours Worldwide Travel Assistance Services
included
included 

6. Coverage for Accompanying Infant
For one (1) infant who is named in the confirmation slip
Personal Accident benefit up to 10% of the stated limit, RM 12,500
a) Personal Accident benefit up to 10% of the stated limit, RM 20,000

b) Medical and evacuation expenses up to the stated limit

c) 24 Hours Worldwide Travel Assistance Services





大马亚航旅游保险(往返航班)赔偿事项和金额:

For Travel Protection Purchased On/ After 12th September 2014 

Benefit
Domestic/Regional
(For AK/FD/QZ/PQ/Z2 flights only)
International
For AirAsia X/ D7 flights only)

1. Personal Accident Benefit
Accidental Death & Bodily Disablement
Up to
RM300,000.00
Up to
RM300,000.00

2. Travel Inconvenience Benefits
Flight Cancellation
Reimbursement for the cost of flight if the Insured Person has to cancel the Trip due to Insured events
Up to original
flight cost
Up to
RM5,000.00
Baggage and Personal Effects
Cover lost or damage to baggage, clothing and personal effects of Insured Person
With Receipt:
Up to RM1,500
(Anyone item RM500 subject to RM50 excess per claim)
Without Receipt :
Fixed at RM100 per item (No excess)
With Receipt:
Up to RM5,000
(Anyone item RM500 subject to RM50 excess per claim)
Without Receipt :
Fixed at RM100 per item (No excess)
Baggage Delay
For every 6 hours delayed from time of arrival
Up to RM400
(RM200 per 6 hour delay period) 
Up to RM800
( RM200 per 6 hour delay period )
AirAsia Flight Delay
For every 6 hours delayed from original departure time of Scheduled Flight due to inclement weather, equipment failure or strike
Up to RM1,050
(RM150 per 6 hour delay period) 
Up to RM1,050
(RM150 per 6 hour delay period)
Missed Flight Connection
No Onward connecting flight available within 6 hours from the missed Scheduled Flight due to delay of AirAsia’s Incoming connecting flight
Up to RM600
(RM300 per 6 hour delay period) 
Up to RM600
( RM300 per 6 hour delay period )
On Time Guarantee
Delay more than 2 hours from scheduled departure time caused solely by AirAsia /AirAsia X
Up to RM200
Up to RM200

3. Travel Assistance Services
24 Hours Worldwide Travel Assistance Services
Included
Included

4. Emergency Medical Evacuation 
Reimbursement of expenses incurred due to accidental injury
(Only applicable 48 hours upon arrival)
Limit : RM10,000
Limit : RM25,000

5. Coverage for Accompanying Infant
For one (1) infant who is named in the confirmation slip
Personal Accident benefit up to 10% of the stated limit RM 30,000
Personal Accident benefit up to 10% of the stated limit RM 30,000



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