消费者疑买到假米报警,Tesco 宣布下架泰国香米

一名男子声称在古来一家霸级市场购买香米回家烹煮后,发现米饭难以咀嚼,令他怀疑购买到塑料制成的假米,愤而报警。


事主是居住在古来太子城的巴斯卡兰,他较后点火煮饭,发现香米煮后发出阵阵塑料味,他除了向警方报案,也准备向贸消部投诉。柔佛州贸消局已针对消费人报警指疑买到假香米一事,派员到古来一家霸级市场取走香米样本进行化验;若化验结果证实有关香米是假米,当局才会采取进一步行动。


柔贸消局副局长昨天受询时表示,该局已派员到霸市展开调查,并取走有关品牌的香米样本,但未充公任何物品。香米样本将被送往化验局,以确认其成份,若化验结果证实是假米,才会采取行动。


而Tesco 对此也做出回应,Tesco发文告选择,主动將Tesco牌泰国香米(Tesco Siam Fragrant Rice)下架,直至另行通知为止。Tesco强调,严谨遵守品质管理的標准,並严正看待有关假米的指控。


Tesco也公佈,已將有关產品下架,若消费者有相关问题,可以致电客服热线1300 13 1313查询。




Statement from Tesco Malaysia

Tesco Malaysia has been made aware of news being forwarded on social media, especially on WhatsApp, that a customer has made a police report alleging our product, Tesco Siam Fragrant Rice contained fake rice. 

At Tesco, we adhere to the strictest product quality control and standards and view these allegations seriously. To address the allegation, we are working with Ministry of Domestic Trade, Cooperatives and Consumerism and the Ministry of Health to investigate this matter. 

In the meantime, we have taken the initiative to remove the product from our store shelves until further notice. Should any of our customers have any questions regarding this issue, please contact our Customer Helpline number at 1300 13 1313.
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